We aim to provide you with pure, high-quality Hathras heeng and ensure a great shopping experience. Since heeng is a food item, we follow a strict return and refund policy.

🔹 Returns

• We do not accept returns for opened or used products due to hygiene reasons.

• We also do not accept returns if you change your mind after delivery.

🔹 Refunds

Refunds are only possible in the following cases:

• You received the wrong product

• The product is damaged or leaking during delivery

• The product is expired when delivered

To claim a refund:

1. Contact us within 24 hours of delivery

2. Send us a photo or video proof on WhatsApp or email

3. We will verify and process the refund within 5–7 working days

🔹 Cancellation

• You can cancel your order before dispatch (within a few hours of placing it).

• Once the order is packed or shipped, cancellation is not possible.

🔹 Contact for Support

For refund, return or any issues, please contact:
📞 9368015526
🌐 www.bhojnamm.com
We’re here to help you with quick resolutions.